Privacy Policy

Our Global Privacy Policy

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PRIVACY POLICY

Doc Name: PRIVACY POLICY
Version: 5.0
Issue Date: 1 OCT 2025
Owner: LEGAL

This document is uncontrolled when printed.

1. Introduction

1.1 PERSOL Vietnam Co., Ltd. (the “Company”, “we”, “us”, “our”) respects your privacy and acknowledges your rights regarding personal data we collect from you. We comply with Vietnam’s Decree No. 13/2023/ND on the Protection of Personal Data (PDPD) and other applicable laws.

1.2 This Privacy Policy explains how we collect, store, use, and/or disclose your personal data.

1.3 For the avoidance of doubt, “personal data” means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which the organisation has or is likely to have access.

2. Information We Collect, Use or Disclose

2.1 We collect personal data to provide recruitment, placement, and HR services. If you do not provide required data, we may be unable to offer job placements or related services.

2.2 Examples of personal data include:

  • Name
  • Contact information (address, phone, email)
  • Passport or identification details
  • Employee identification number
  • Date of birth
  • Education and employment history
  • Work skills and experience
  • Professional credentials and memberships
  • Citizenship and work authorization status
  • Disability and health information
  • Emergency contact details
  • Public profiles (e.g., LinkedIn, Indeed)
  • References and career preferences
  • Voluntary information (including via AI chatbot features)

2.3 We may also collect sensitive personal data such as:

  • National ID, tax ID, passport number or social security number
  • Financial and bank information
  • Background check or drug test results
  • Benefits and insurance information
  • Biometric data
  • Performance reviews and payroll records
  • Health data related to work claims

2.4 Equal employment data (e.g., gender, ethnicity, disability) may be requested for reporting but is voluntary unless required by law.

2.5 Interactions with websites and mobile apps may yield:

  • Geolocation data
  • Survey or social media responses

2.6 You may log in using third-party tools (e.g., Facebook, X, Google). We receive information through those tools under their privacy terms.

2.7–2.8 Information shared via social media is governed by the third party’s policy.

2.9 The Company may use AI and machine learning technologies as part of its operations.

3. Purposes for Collecting, Using, or Disclosing Personal Data

3.1 Your data may be used for:

  • Recruitment and employment processing
  • Job matching and placement with clients
  • Responding to enquiries
  • Operating websites and online platforms
  • Due diligence and legal compliance
  • Fraud prevention and investigations
  • Internal reporting and analytics
  • Regulatory compliance in Vietnam and elsewhere
  • Audits and risk management
  • Marketing (with separate consent)
  • Business transactions (e.g., mergers, sales)
  • AI-related uses, including:
    • Automating recruitment and screening
    • Analysing candidate suitability
    • Generating insights for hiring efficiency
    • Labour-market and skills analysis

3.2 We may share your data (within or outside Vietnam) with:

  • Affiliated companies
  • Agents and service providers (IT, cloud, AI vendors, data centres)
  • Customers and potential employers
  • Other third parties as required for the Purposes

3.3 Your consent under this policy is in addition to any other consents you have provided. We may use your data without consent where legally permitted (e.g., emergencies or national interest).

3.4 Anonymised data is not covered by this Policy.
3.5–3.7 We protect and transfer your data per applicable laws, including cross-border transfers.

4. Cookies and Web Beacons

4.1 We use cookies (session and persistent) to personalize your experience. You may disable cookies via browser settings.
4.2 We may collect anonymous “clickstream” data via web beacons for analytics.
4.3 Third-party advertisers may collect anonymous data for interest-based ads.
4.4 We are not responsible for the privacy practices of linked external sites.

5. Your Rights and Choices

5.1 We only collect data necessary for services.
5.2 You may opt to receive marketing emails or AI-based job alerts and can unsubscribe any time.
5.3 You may request to access, correct, or withdraw consent for your personal data.
5.4–5.6 We verify your identity and respond within 30 days (or notify if delayed) as per the PDPD.
5.7 Withdrawal of consent may affect our ability to provide services.
5.8 You may request an explanation or human review of any automated decision made by AI.

6. Administration, Management, and Data Protection

6.1 You must keep your data accurate and up to date.
6.2 We apply reasonable technical and administrative safeguards (e.g., encryption, passwords, access controls).
6.3 No method is completely secure, but we strive for strong information security.
6.4 We destroy or anonymize data when no longer needed.
6.5 Cross-border transfers follow the PDPD with contractual or legal protections.

7. Data Breach Notification

7.1 We will promptly assess and report any notifiable data breach to authorities and notify you if it is likely to cause significant harm.
7.2 If acting as a Personal Data Processor, we will immediately inform the Personal Data Controller.

8. Updates to this Privacy Policy

We may update this Policy from time to time and post the revised version with a new revision date.

9. Contact Us

Data Protection Officer:
PERSOL Vietnam Co., Ltd.
18th Floor, SONATUS, 15 Le Thanh Ton, District 1, Ho Chi Minh City, Vietnam

Attention: Ms. Emma Truong Ngoc Dung
Email: mailboxhrvietnam@persolapac.com

Note: Do not send resumes or job applications to this email. Please visit https://www.persolvietnam.com for applications.